Check Out What Hosted Predictive Dialers Offer
Hosted predictive dialers offer high-performance-based automated dialer service to telemarketing companies. The dialer service is supported by a service provider. This service can be used online as per the requirements of client companies.
The latest technological advancement has greatly increased the productivity of this dialer service and the entire call is answered by an agent. The average talk time of the agent is approximately 14 minutes per hour. But when you use predictive dialer service, this Talktime duration is increased up to 48 minutes per hour. The efficiency of this modern software system has been increased by 300%. This provides a great cost-saving option to telemarketing companies. When the average talk time is increased, it can generate more fresh leads and this is the main reason why predictive dialers are getting so much popularity these days.
What are the benefits of using a predictive dialer service?
One of the most important benefits of this software system is that it can make call center agents virtual which means your agents can be a part of the call center even when they are not in the office. This hosted technology helps employees of an organization to work remotely. All you need is a trusted internet connection and a working headset. Since it is a hosted system, managers can easily track the efficiency and performance of their employees. Not only this, but they can also get work reports at any time they want.
Hosted predictive dialers are also known by the name web-based predictive dialers. It is basically a service model solution offered by a number of the reputed web hosting companies. It works like a standard dialer. This web-based dialer dials a number of telephone numbers in such a way that it can easily eliminate those numbers that are busy and have no answer and the numbers that are listed in the do not call list. This dialer software is one of the most cost-effective solutions for call centers that have significantly improved their marketing as well as sales activities.
Check out some major advantages of predictive dialer
Predictive dialers have helped call centers increase their revenue to a great extent because this has eliminated the time of dialing numbers manually. It has automated the process of dialing numbers and this saves much time. Modern technology ensures that the agents use their time efficiently. When an on a call, the system will automatically place the call on hold which means there is a little downtime for the agent. Once a call is answered by an agent, the system will automatically transfer another call to the agent.
Read more: Automatic Dialer System
Most telemarketing companies in today’s age are opting for this dialer solution to generate more leads and thereby increase their revenue. But while availing of this service, you need to make sure that you choose only a reputed and authenticate service provider only who provides use the latest and updated software service.
The best part of this automated process is that it can eliminate unanswered calls, fax machines, busy numbers, and other types of non-functional calls. For all these reasons, this dialer software has huge demand now.
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